Search This Blog

Saturday, January 17, 2009

Product Review: 24SevenOffice


Package: 24SevenOffice
License: Software as a Service
Windows: Yes
Mac OS X: Yes
Linux: Yes
Market focus: Low to Mid-Market
Type:
Structure: Web based

24SevenOffice is an Enterprise resource planning (ERP) and Customer relationship management (CRM) system for small and medium sized businesses, delivered on demand through an Ajax-powered web-based interface. The system includes modules for:

CRM

* Contact register at both an individual and personal level and at a higher and common corporate level
* Sales opportunities with overview of all potential sales in the pipeline
* Administration of notes, meeting and tasks
* File storing and management of documents connected to customers / contacts
* Registering and logging in customer or project-specific Timesheets for invoicing
* Overview of all incoming and outgoing e-mails at both customer and contact levels
* Send e-mails and SMS
* Automatic updates of your contacts with 24SevenOffice Sync
* Template merging with MS Office
* Report generator with options to print or export to Excel, XML or CSV

Communication

* Full feature Email system – integrated completely with CRM and projects
* Pop up messages for internal communication with other users.
* Company internal chat room
* Company internal discussion forum

Scheduling

* Administration of meetings and tasks
* Automatic meeting invitations and confirmations with other employees and colleagues
* Automatic e-mail meeting confirmations to external contacts
* Distribution of tasks to other employees
* Groupware calendar with optional access to other employees, resources and projects

The company has offices in Oslo and Skien (Norway), Stockholm (Sweden) and London (UK). Main competitors to 24SevenOffice are NetSuite, a similar web-based suite of business applications. Other web-based competitors include Salesforce.com, SugarCRM and QuickBooks Online. Traditional software competitors include SAP Business One and Siebel.

24SevenOffice is part of the OpenAjax Alliance, the main industry group devoted to technologies and Web programming techniques known as Ajax.

For more information, visit www.24sevenoffice.com.

Sources: www.sellmorenow.com, www.24sevenoffice.com, Wikipedia.

No comments:

Post a Comment